Solving Problems with Kaizen

I was very fortunate to be a part of this Lean Transformation from the very initial involvement of the Toyota Supplier Support Center (TSSC).  This was the start of my Lean Journey with Toyota and eventually went to work for TSSC for a year and a half to learn more about the Toyota way and bring it back to Herman Miller.  This was a great turning point in my career in Lean Manufacturing.  This video does a great job of summarizing the long journey of Kaizen to create an entirely different capability and culture of problem solving and meeting customer needs.